Below are frequently asked questions, you may find the answer for yourself
All items are refundable unto 14 days after purchased (Please make sure that you keep the receipt) . Fish are not eligible for a refund due to the amount of inconveniences it may cause.
An item can be returned before 14 days after purchased, the process of the return is within 24 hours and a refund will be sent out and received within 7 Business days.
We process and dispatch all orders within 24 hours of receiving them.